FAQ

No. This product is a lithium battery product. According to international air transport standards and regulations, the capacity of lithium battery products carried cannot exceed 100Wh.

This product uses an air-cooled heat dissipation system. When the fan is working normally, it will produce slight noise, which is normal.

①The product is low on power and needs to be recharged.

②Some devices use a power greater than the maximum peak power of this product or the nominal power of the device is greater than the actual power of this product. It is recommended to choose a higher power product such as CARKU Portable Power Station.

The charger may become slightly hot during normal use, which is normal. If it becomes very hot or too hot to touch, it is recommended that you stop using the charger immediately and contact after-sales service.

Some models of CARKU Portable Power Station can jump start 12V car.

① Connect the battery clamps to the positive and negative poles of the car battery correctly, with the red clamp connected to the positive pole (+) and the black clamp connected to the negative pole (-).

② After ensuring that the start status indicator light is green, turn the car ignition switch to the jump start (START) position.

③ After the car starts, remove the battery clamps immediately.